Contact us

Order questions, sizing help, wholesale or press — reach out and we'll respond within 1-2 business days.

Shop the drop

Contact us

Order questions, sizing help, wholesale or press — reach out and we'll respond within 1-2 business days.

Shop the drop

Get in touch

Send a message

We’re here to help with your questions, orders, products, and general enquiries.

Get in Touch

Email: thevoid9.official@gmail.com
Phone: +91 8349970052

For questions regarding our products, orders, payments, shipping, returns, or other concerns, please contact us using the details provided above.

Customer Support

For enquiries regarding an existing order, please include your order number and registered contact details so that we can assist you efficiently.

We aim to respond to customer enquiries as soon as possible during our business hours.

For business-related enquiries, partnerships, or other formal communication, please contact us through the email address or phone number provided above.

Before you ask

Quick answers

We’re here to help with your questions, orders, products, and general enquiries.

Get in Touch

Email: thevoid9.official@gmail.com
Phone: +91 8349970052

For questions regarding our products, orders, payments, shipping, returns, or other concerns, please contact us using the details provided above.

Customer Support

For enquiries regarding an existing order, please include your order number and registered contact details so that we can assist you efficiently.

We aim to respond to customer enquiries as soon as possible during our business hours.

For business-related enquiries, partnerships, or other formal communication, please contact us through the email address or phone number provided above.

How long does shipping take?

Orders ship within 2-4 business days. Delivery typically takes 3-7 additional days depending on your location.

What's your return policy?

Returns are accepted within 14 days of delivery. Items must be unworn, unwashed and have all original tags attached.

Can I exchange an item for a different size?

Yes. Size exchanges are available within 14 days of delivery, subject to availability. The item must be unworn, unwashed and have its original tags attached.

How do I choose the right size?

Check the size guide available on the product page before placing your order. If you're between sizes, check the individual product measurements for the best fit.

How do I track my order?

Once your order has shipped, you'll receive a tracking link through your shipping notification. Use that link to view the latest delivery status.

Do you offer Cash on Delivery?

Cash on Delivery is available on eligible orders and locations. Availability and any applicable charges are shown during checkout.

What payment methods do you accept?

We accept major online payment methods available at checkout, including cards, UPI and other supported payment options.

What if I receive a damaged or incorrect item?

If your order arrives damaged or you receive the wrong item, contact our support team as soon as possible with your order number and clear photos of the product and packaging.

Can I cancel my order after placing it?

Orders can only be cancelled before they are processed for shipping. Contact our support team as soon as possible with your order number if you need to request a cancellation.

How should I wash and care for my clothing?

Always follow the care instructions printed on the product label. We recommend following the specified wash temperature and avoiding high-heat drying when it is not recommended.

Do you restock sold-out items?

Most VOID9 drops are produced in limited quantities and may not be restocked once sold out. Follow our latest updates for information about upcoming drops and restocks.

How can I contact customer support?

If you still have questions, use the contact form below and provide your order number where applicable. Our support team will get back to you within 1-2 business days.